Service Alerts

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About Service Alerts 

In select cities, you can keep on top of schedule changes, stop relocations and other unexpected surprises by subscribing to service alerts for your most frequent transit lines. You can receive notifications straight to your phone when agencies publish alerts. You can choose whether you want to get notifications for the line all the time or just during rush hour. 

Subscribing to Service Alerts

  1. Tap on the route to expand options 
  2. Then, tap the on the speech bubble under the line you want alerts for in the Nearby Screen.
  3. Tap Not Receiving Notifications
  4. Select either Commute Hours Only or At All Times to receive notifications.

Managing Service Alert Subscriptions 

  1. Tap on the gear icon in the upper right hand corner of the main screen. 

  2. Scroll down to My Transit Lines
  3. Tap on the line you want to manage your alerts for.
  4. Tap Service Alerts 
  5. Tap Never for the "Receive notifications for official agency reports?" question.

Commute Hours 

We define commute hours as 7 to 9 a.m. and 4 to 7 p.m. We know that not everyone commutes for the 9 a.m. to 5 p.m. time frame so stay tuned for more flexibility in future updates!

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